The below link is the most recent in a series of court cases, but this goes way back.
Summary: if you call the police and they don't show up, show up in time, or refuse to act when they get there, and you suffer GBH or Death, you or your family may not be successful in a lawsuit against them
This is not an argument to shoot people. It's for when Libby Liberal tells you, "You don't need a gun, just call the police, they will protect you" the answer is: They can't.
No duty to protect you refers to legal compensation and the organization as a whole.
Individual police have proven time and time again they will put themselves directly in harm's way to protect people.
https://mises.org/power-market/police-have-no-duty-protect-you-federal-court-affirms-yet-again
"To Serve and Protect" is a sales slogan, equal to "Giant Economy Size" and "Won't Fade your Clothes." And with as much legal weight.
"To Serve and Protect"
Oh that's an accurate slogan, it's just incomplete. The full text is;
"To Serve and Protect the Assets of the State"
Heller decision.
When seconds matter, a social worker is always just about to start their lunch break
The only time they have a job to protect you is when they have you in custody in the back of the car.
Years ago there was a case from Seattle I think. Rape victim lost to police in court.