If it was just dumb counting software, it should be relatively simple. What should just be a simple counting program with full paper logs of every action taken probably has morphed into something that tries to do way too much.
Enterprise software companies usually pile every random feature into their program, schmooze and wine and dine the executives in charge of making the final decision, and then give the purchaser easy justification for choosing the complicated software because they get treated like a king and can easily justify buying the complex software because it has more features.
Even besides manipulation and weighting functions, I'd imagine this software has lots of tools for communicating with other machines, sending and reporting data to central sources, being remotely controllable, and many other features that are unnecessary for the core functionality. Buried within this complexity it's easy to encounter actual bugs and hide manipulation functionality even from employees trained in this software's use.
What should be used is some kind of simple, open source counting software available on sites like Github and fully audited every year by multiple nerds.
If it was just dumb counting software, it should be relatively simple. What should just be a simple counting program with full paper logs of every action taken probably has morphed into something that tries to do way too much.
Enterprise software companies usually pile every random feature into their program, schmooze and wine and dine the executives in charge of making the final decision, and then give the purchaser easy justification for choosing the complicated software because they get treated like a king and can easily justify buying the complex software because it has more features.
Even besides manipulation and weighting functions, I'd imagine this software has lots of tools for communicating with other machines, sending and reporting data to central sources, being remotely controllable, and many other features that are unnecessary for the core functionality. Buried within this complexity it's easy to encounter actual bugs and hide manipulation functionality even from employees trained in this software's use.
What should be used is some kind of simple, open source counting software available on sites like Github and fully audited every year by multiple nerds.