I've not had that happen this year but I've only used Marriot for business and haven't so since early 2019. IHG and Hilton have so far always honored my reservations and Holiday Inn has upgraded me to suites for free multiple times for the past year as well.
I've not had that happen this year but I've only used Marriot for business and haven't so since early 2019. IHG and Hilton have so far always honored my reservations and Holiday Inn has upgraded me to suites for free multiple times for the past year as well.