I sent a review of some food explaining why I'm not ordering it again from Chewy.
"Your review of the Solid Gold Indigo Moon High Protein Wild Alaskan Pollock & Eggs Recipe Grain-Free Dry Cat Food made me want to reach out. Thank you so much for taking the time to reach out to us. It’s with our sincerest apologies that this has affected you in this way, but please know we do appreciate your feedback and your concerns will be forwarded to our management team. Here at Chewy, our focus is pets as well as their health and happiness. We have no political alignment and only wish to focus on what is best for your furry loved ones. In the meantime please stay safe and please give your furbabies some lovin' from their friends here at Chewy. What are their names by the way? We always love meeting our V.I.P.'s very important pets. If there is anything else we can do, please don't hesitate to let us know.
Best wishes and pet kisses,
blah blah
Customer Service
Chewy "
No political alignment?
that's pretty much what I said in reply