1st class mail might be down by half, but parcel volume is vastly up. When I started you'd have a dozen packages for a whole route, and a few had delivery scans. Now I need 3-4 signatures a day and nearly all of my 100+ packages a day require some sort of scan.
Its not dead, but its 1/2 of its peak around 2000
https://about.usps.com/who-we-are/postal-history/first-class-mail-since-1926.htm
Even more and more services are going electronic with the acceptance of digital signatures.
1st class mail might be down by half, but parcel volume is vastly up. When I started you'd have a dozen packages for a whole route, and a few had delivery scans. Now I need 3-4 signatures a day and nearly all of my 100+ packages a day require some sort of scan.