Fuck 'em.
When I called Chase about an issue with my account, I entered the byzantine world of a too-big-to-fail bank IVR system. I waited over 30 minutes just to get through and be told that they had to transfer me to another department. Another wait of 15 minutes. (Why not record the customer's phone number and call them back when a rep is available? I guess that would cost too much money.) Then, when I finally get the right live person on the line, she has the nerve to tell me they are recording the call - but when I told them I was also recording the call, they say that's not allowed.
This is not customer service - it's customer disservice. It's abuse.
Where? The premiums are too high.
Wherever you can get it. Don't look at the SLV paper price that's been held down by a bunch of yellow star wearers. Anything below $100/oz is a steal right now. We've got trillions upon trillions being printed up on top of already being literally upside down in debt as a nation.
Don't worry about the price per ounce. Worry about how many ounces you can get.