I Walked into an Ace today and not 8 feet inside before I was spotted by a hovering elderly employee and was asked...
Her: "Sir? Sir! could I persuade you to put on a mask?"
Me: "No, thanks"
Her: "Sir I..."
Me: *sigh* "Is it required of me in order to spend my money here?"
Her: "Yes, sir. It is"
Me: "Ok then"
And pivoted and walked right out.
It was a polite encounter to be sure, but one I won't tolerate nonetheless. There is enough information out there now -- and has been for a long time -- that makes this sort of encounter utterly ridiculous by any business.
I could've sworn it was an almost accepted universal across-the-board policy companies have taken that employees NOT confront a customer regarding the status of their mask as it could lead to a very dangerous situation (you never know who you're dealing with) or 2. could just be a medical issue and what right do you have to confront someone about their medical conditions?
I AM allergic to bullshit after all and it's a very sensitive topic. /sniffle/
I've spent a lot of money at Ace over the years but no more. I hate to do it but I know the big box ones have an absolute policy that you are not under any circumstance to confront/ask/point out/etc... anything mask related with regard to a customer.
Pity.
Best,
Toofy 🐸
Aces are independently run. Ours (in deep Karen country) doesn't give a damn if you don't wear a mask. Consequently, even though they're further out of the way, they've had all my business for almost 12 months straight that I otherwised would have spent at HD or Lowes.
Same here. The ACE nearby doesn't even make their employees wear, masks
This. Ace hardware is just a brand that many locally-owned stores bought into so they could compete better. That’s why you’ll see them named “Pepe’s Ace Hardware” and such, It could just be that owner.