Seriously, fuck Walmart on so many levels at this point. Had my last straw literally earlier today.
Quick rant:
I went in to buy a few plastic tote storage containers but I couldn't find the appropriate lid to save my life. So I reluctantly grabbed someone who works there for help. The guy is zero help he just stands there basically pointing at lid after lid and saying "maybe its this one?" After a few minutes of that I say "listen man, if we're just going to try all of the lids (there were about 20+ altogether on 3 different aisles) I don't need your help for that." Did I mention there were no tags on the shelves either that would indicate name brand, size or anything?
After another few minutes of struggling with this moronic Rubik's Cube I decide to head to customer service to see if I can get someone to assist me. The guy at customer service was EVEN LESS HELPFUL. He actually tells me that the lids might not even exist in stock because people come in and steal them. He explains that "the lids are free so people steal them." Which actually makes zero sense (if they're free then it's not stealing, jackass). Anyhow, he also explains that "nobody works full time in that department so you'll have to just go back and try all the lids yourself" and also IF I CAN'T FIND THE LID I CAN BUY THE TOTE ANYWAYS W/O THE LID AND THEN COME BACK AND JUST GRAB A LID FOR FREE THAT MATCHES.
To which point I bust out laughing and headed for the exit.
Just so bunch of "I don't know anything, I don't care and it's your problem BS".
They don't answer their phones and then when I finally got an answer, I went all the way up there to find out they don't price match the item, when I was told over the phone that they did. Just got a complete refund and left.
Seriously, fuck Walmart on so many levels at this point. Had my last straw literally earlier today.
Quick rant:
I went in to buy a few plastic tote storage containers but I couldn't find the appropriate lid to save my life. So I reluctantly grabbed someone who works there for help. The guy is zero help he just stands there basically pointing at lid after lid and saying "maybe its this one?" After a few minutes of that I say "listen man, if we're just going to try all of the lids (there were about 20+ altogether on 3 different aisles) I don't need your help for that." Did I mention there were no tags on the shelves either that would indicate name brand, size or anything?
After another few minutes of struggling with this moronic Rubik's Cube I decide to head to customer service to see if I can get someone to assist me. The guy at customer service was EVEN LESS HELPFUL. He actually tells me that the lids might not even exist in stock because people come in and steal them. He explains that "the lids are free so people steal them." Which actually makes zero sense (if they're free then it's not stealing, jackass). Anyhow, he also explains that "nobody works full time in that department so you'll have to just go back and try all the lids yourself" and also IF I CAN'T FIND THE LID I CAN BUY THE TOTE ANYWAYS W/O THE LID AND THEN COME BACK AND JUST GRAB A LID FOR FREE THAT MATCHES.
To which point I bust out laughing and headed for the exit.
Just so bunch of "I don't know anything, I don't care and it's your problem BS". They don't answer their phones and then when I finally got an answer, I went all the way up there to find out they don't price match the item, when I was told over the phone that they did. Just got a complete refund and left.