She said that it was policy for customers to wear masks
I looked her in the eye and said: I guess I'm not your customer. And walked out.
The look of disappointment on the salesman's face as he saw his commission check being shooed away by the "receptionist" was hilarious! I found a based small business nearby and now I already have the tile picked out.
I'm a tile setter for several upscale builders in my area of NJ. I've been dealing with the same store and salesman for almost 10 years. I have never worn a mask into their store and nobody says a word. I know half the staff thinks covid is bullshit. I also know the entire staff won't say a word bc my accounts anually spend $250k-$500k there. They know when we walk in the door, they're making money.
You might be right. Don't know, don't care.