No offense, but that story sounds like complete bullshit.

The way that the testing is being done in a vast majority of the country is where people are initially diagnosed over the phone like your wife was and then the doctors give people a code which they take to a testing facility. The code is presented and the test is administered.

Secondly, doctors are not suggesting that patients they think have COVID-19 to go to an open clinic. That's going to ensure that the virus is transmitted and call me crazy, but doctors don't really want that to happen.