That customer agent probably wasn't even reading what what this guy was writing
If you've ever used these chat programs from the agent side, all these responses are pre-written and they just send them if they roughly fit the context of the conversation. You'd get this exact same result if you just contacted and asked for a discount
“However the UCI ruled the 21-year-old, who began hormone therapy last year to reduce her testosterone levels, was currently not compliant with its regulations as she is still registered as a male cyclist – and therefore cannot compete as a woman until her male UCI ID expires.”
The boycott wasn't the actual reason but may have helped
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Proof that when the Dems don't think they can win, they cheat
This shows that by 2020 they would have done anything